Shipping Policy

ORDER PROCESSING


Please allow 1-3 business days to process your order. If you order an item that is on pre-sale, your item will ship the day that it is posted to stock. 

 

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.


Shipping Responsibility

Once an order is shipped out and has been marked as delivered by the shipping company, Francesca's Formulas is no longer responsible for the package. The risk of loss and title for purchased items pass to the customer upon our delivery of the package. If the package is marked as delivered but the customer has not gotten it, the customer needs to contact the shipping carrier to locate the package. 



CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at francescasfreshservices@gmail.com.
Our contact information is posted below:
Francesca's Formulas] 
francescasfreshservices@gmail.com
1617 N 11 1/2 St, McAllen, Tx
956-215-0880

 

Local Pick Up


STORE PICKUP - 1617 N 11 1/2 St, McAllen, Tx 78501
Orders can be picked up daily, from 12-7 pm weekdays or 12-5 pm on Saturday. We are closed Sundays An email/text notification will be sent when your order is ready for
pickup. We do prefer you fill out both email and cell phone number upon ordering in order to have the best line of communication between you and Francesca's Formulas. 

 

LOCAL DELIVERY


During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 30 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.


Usually, orders placed before 7 AM will be delivered the by the next day unless it is out of stock or deliveries are closed for that day. Francesca's Formulas will contact you with further details like delivery time and date. You are also welcome to call, text, or email us.
When your order is ready for delivery, you will receive an email/text with real-time tracking information. 956-215-0880 or francescasfreshservices@gmail.com

!!!IMPORTANT!!!: ADDRESSES GIVEN UPON CHECKOUT WILL BE USED FOR LOCAL DELIVERY. NO LAST MINUTE CHANGES TO DELIVERY ADDRESS ARE ALLOWED UNDER ANY CIRCUMSTANCES. PRIOR TO DELIVERY DRIVER WILL BE CONTACTING YOU IN CASE OF ANY ADDRESS DIFFICULTIES IN ORDER TO HAVE A SEAMLESS EXPERIENCE! :) 

IF THERE IS NO ONE AVAILABLE AT THE TIME OF DELIVERY, YOUR PACKAGE WILL BE LEFT AT YOUR DOOR.

 

DOMESTIC SHIPPING RATES AND ESTIMATES

Orders are generally shipped within 2-4 business days using USPS
Post's delivery standard is 2 - 7 days. 
We ship internationally.
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout. We do not offer flat rate shipping.

 

Free Shipping


Free shipping takes place on holiday or if we run a sale that includes free shipping. 

International Shipping

We offer international shipping to the following countries: Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, Algeria, Angola, Ascension Island, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, India, Indonesia, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Türkiye, Turkmenistan, Uzbekistan, Vietnam, Yemen, Åland Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Estonia, Faroe Islands, Gibraltar, Greece, Guernsey, Hungary, Iceland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Ukraine, Vatican City, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, U.S. Outlying Islands, Vanuatu, Wallis & Futuna, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, South Georgia & South Sandwich Islands, Suriname, Uruguay, Venezuela.


If you’re using calculated shipping rates: Shipping charges for your order will be calculated
and displayed at checkout.

Once a shipment reaches your destination country. If there are further international charges, Francesca's Formulas is not responsible for these charges if applied. 

If you have any further questions, please don't hesitate to contact us at 956-215-0880 or francescasfreshservices@gmail.com